Community Impact - Northwest Workforce Council

Annual Report

Northwest Workforce Council chapter begins on page 45.

Success Stories

Hard Work Pays Off: Congratulations, EcSA Class of September 2025!

The EcSA (Economic Security for All) program from the Opportunity Council and Northwest Workforce Council (NWC) helps individuals build a better future. EcSA is for individuals who are low income or are not self-sufficient and are eligible for the Workforce Innovation and Opportunity Act (WIOA). Most of the participants are a part of the WIOA I-B Adult Program. The main goal of EcSA is to help participants find full-time employment and improve their financial situation through financial literacy and training.

As part of EcSA, participants can enroll in FLARE (Financial Literacy and Resiliency through Empowerment), an eight-week class that teaches important money skills. In FLARE. Individuals learn how to budget, save, understand and improve credit, use banking services safely, protect themselves from fraud, and set achievable financial goals.

These skills help participants feel more confident managing their money and making smart financial decisions. EcSA participants are paired with a mentor to help set goals like opening a savings account, paying off debt, and improving credit scores. When they reach these goals, they can earn up to $2,400 in incentives.

In September 2025, EcSA participants in Island and Whatcom counties celebrated a major milestone with a ceremony marking the completion of FLARE. Participants proudly reflected on their growth during the ceremony.

A meaningful highlight was the presence of former EcSA participants who returned, not as attendees, but as mentors. Their involvement is a powerful example of giving back, as they now help guide and inspire the next wave of participants. This full-circle moment demonstrates the strength of the EcSA community and the lasting impact of its support.

Thanks to these individuals’ dedication, smart saving habits, and support from NWC, these program participants now have the tools to succeed with a new vehicle. It’s more than just a car; it’s a symbol of how far they’ve come and a reminder that they’re not doing it alone.

Paving the Way: How MISA Helped Participants Overcome Barriers

For individuals and families working to overcome financial hardship, Washington’s Economic Security for All (EcSA) initiative and Matched Investment Savings Account (MISA) program offer more than just assistance, it opens the door to lasting change and financial independence.

These programs are designed for people with low income or those at risk of falling into poverty. Through personalized career coaching, incentives, and a matched savings account, participants receive support as they work toward important life goals.

Many participants have used their savings for a down payment on a home, buying a car, starting a small business, paying for job training or college, or even paying off debts.

In our community, one common challenge is the lack of reliable transportation, which can make it hard to keep a steady job, attend school, or manage daily life. Through MISA, individuals who are facing financial hardship have found a way forward, and for some that path has led them to their own vehicle.

Angel is a WIOA IB Adult and QUEST participant referred by Northwest Workforce Council (NWC) to EcSA. Angel was facing the daily challenges of raising a son and trying to build a better future. Transportation had become a major barrier, not just to work, but to stability. Through the program she received the guidance and resources needed to regain control. With persistence, and a strong support system behind her, she was able to purchase a reliable vehicle. A milestone that brought both relief and renewed motivation.

Angel expressed, “I am very appreciative of NWC for trusting and investing in me and my son by providing the resources available to help us through tough times. I am relieved to now have a reliable vehicle that allows me to navigate my day-to-day life as my son and I grow into better individuals and make life smoother for us.”

Now, with a stable means of transportation, Angel and her son can navigate daily life with greater ease, from getting to appointments and school, to pursuing new opportunities for growth.

Ericka is also a WIOA IB Adult and QUEST participant. She was referred by the NWC to EcSA. For Ericka, having a car feels almost unbelievable and she is deeply grateful. This new vehicle will make a meaningful difference for her and her family.

Claudia qualified as a WIOA I-B Dislocated Worker, QUEST and EcSA participant. Like all participants in the program, she received financial literacy education and personalized financial mentoring to support her in regaining stability and planning for the future. She is grateful that this will give her the confidence to pursue job opportunities with the hope of building a stable future.

A Young Adult’s Journey to Self-Sufficiency

Dominic, a WIOA I-B out-of-school youth, seeking direction and self-sufficiency, learned about the Northwest Workforce Council’s (NWC) program from a friend. He met with an NWC coordinator who helped him set goals, and together they identified him as a strong candidate for ANEW’s Construction Boot Camp pre-apprenticeship program.

With the support of NWC, Dominic successfully graduated from the pre-apprenticeship program where he completed OSHA-10 training and earned both his Forklift Operator and Flagging certifications. These valuable certifications and skills boosted his confidence and opened doors to new opportunities in the construction field.

During training NWC provided critical support, including work attire and one month of rent assistance, which helped him stay focused and transition smoothly into the workforce.

NWC also referred Dominic to Economic Security for All (EcSA) which enabled him to take FLARE classes, an eight-week educational series focused on financial literacy. The program covers essential topics such as credit, debt management, budgeting, saving strategies, and tenant education, with local financial institutions offering interactive workshops. He has been working closely with his financial advisor to build a sustainable path toward financial independence.

Dominic has made impressive strides in his career development. He is currently interning at a training site where he has shown consistent progress and has advanced to the role of primary forklift operator. He is now able to support himself and proudly pays his own rent. This is an important milestone in his journey toward self-sufficiency and long-term success.

From Interns to Crew: How Work Experience Training Helped a Boating Rental Business Hire Smarter

Freedom Boat Club (FBC) was established in 1989 and offers a new way to experience boating by being on the water without the need to own a boat. The club operates through a mix of corporate and franchise locations, including ones in Bellingham and Anacortes.

FBC was introduced to Northwest Workforce Council’s (NWC) Work Experience Training (Paid Internship) in the summer of 2024. Tracy Ottenbreit, owner of FBC San Juan Islands, found the program very interesting and was surprised to learn about the many ways NWC supports businesses and job seekers. After learning more about the program, FBC recognized that their business could be a great fit for participants who are looking to enter or return to the workforce. It’s ideal for candidates with little or no background in the marine industry.

Tracy stated, “I was surprised to learn about the many ways NWC helps individuals try to find employment. I felt that we would be a great fit for people looking to have a chance to get into, or back into, the workforce by learning something new. Every spring and summer we hire. Our business is quite unique with the ability to hire someone with little to no experience in boating, because we do all the training for that.”

Most of the interns placed at FBC are WIOA IB Young Adults, including both In-School Youth and Out-of-School Youth. FBC has hired several of these interns for full-time and part-time positions after their internships ended. A key strength of the program has been the strong peer support that develops among participants. Former interns often return to help train new interns, creating a welcoming environment that builds confidence and fosters strong connections with staff.

It has now been one year since NWC began its partnership with FBC. As a result, FBC has found the collaboration highly valuable, reducing staffing costs while bringing in skilled, motivated employees who contribute to the company’s growth. For example, John, a WIOA IB Dislocated Worker, completed his work experience training and was hired full-time into a managerial role.

“This has been an exceptional program to work with; the NWC staff have always had great communication and show a genuine interest in their participants’ success while also ensuring these participants are a good fit for my business,” Tracy adds.

NWC looks forward to continuing to build on its strong partnership with FBC.

From Dock to Market: NWC Business Accelerator Grant Helps Seafood Business Upgrade Fleet

Lummi Seafood Market is a Tribal, family-owned seafood market that has grown from a small dream to a trusted name in the Pacific Northwest. Since 2017, this market has been offering both fresh and frozen seafood products from the Pacific Northwest and Alaska. Most of the seafood is proudly caught by tribal fishermen who bring their catch directly from the waters to the people.

The business started with one goal: to make high-quality, local seafood more accessible to the community while supporting tribal fishermen. The owners work hard every day, bringing their knowledge, culture, and love for the sea into the market. It is more than a business. It is a place where tradition, family, and fresh food come together.

Terry Phair, the business owner, is in need of a safe and reliable vehicle to replace his aging work truck. He learned about Northwest Workforce Council’s (NWC) Business Accelerator Grant through the Community Reinvestment Program (CRP), introduced by an NWC staff member. With the support of this grant, he was able to purchase a powerful truck capable of hauling a flatbed that can accommodate thousands of pounds of seafood and at the same time ensuring safe transportation for both employees and products.

With the new truck, they’ve projected a 20% increase in delivery-related sales as it will allow them to reach farther destinations, maintain food safety during transit and grow their customer base. In addition, they are now better equipped to serve local communities, customers, and food banks.

Terry stated, “Many hy’shqes thank you’s to Northwest Workforce Council for believing in me and my business! Your support with the Business Accelerator Grant ensures my company will continue to succeed and grow, ensuring we serve our communities by providing quality locally harvested Salish seafoods. I am now able to ensure I have a reliable work vehicle equipment to transport my seafood products.”

Wishing you continued growth and all the best as you keep delivering the freshest, highest-quality Salish seafood to our community.

NWC Inspires Students by Connecting Them to Career Pathways and Support Services

The staff from Northwest Workforce Council (NWC) took part in the Lunchtime Community Resource Fair at Oak Harbor High School. The goal of the event was to connect high school students with community programs and services. Many students from different grade levels came by the tables. Some teachers and school counselors also stopped by to learn more and show support.

NWC staff gave a clear and student-friendly overview of the services they offer through WorkSource and WIOA (Workforce Innovation and Opportunity Act).

Career exploration
Paid and unpaid work experience
GED support
Help with training and tuition
Job placement assistance

NWC staff listened carefully and helped match students’ interests with career pathways like healthcare, construction trades, marine jobs, and truck driving. They also explained the difference between pre-apprenticeship and apprenticeship programs.

A student who had recently moved to the area spoke with the NWC team. NWC staff introduced him to their services and explained how they help young adults prepare for careers and reach their goals. He expressed, “I didn’t know help like this existed here.”

The event was a great success. Many students left with new ideas, useful information, and real hope for the future. The NWC staff are proud to support the youth in Oak Harbor and look forward to helping them take the next step in their careers.

NWC Coordinator, Lavender, at the SVC Fair

Northwest Workforce Council (NWC) participated in Skagit Valley College’s Cardinal Kickoff Community Resource Fair as the college welcomes their new and returning students. The college organized this event to help students connect with services on campus and meet helpful community partners.

Most students who visited the NWC table were college students, Running Start students or military-affiliated students, especially those connected to NAS Whidbey.

NWC staff gave a simple and student-friendly overview of NWC services and WIOA. Some students had specific questions about their own goals, and NWC staff took time to provide personal guidance and solutions:

A Navy spouse, now returning to school, asked how to complete a healthcare certificate while working part-time.

A Running Start student showed interest in the CDL pathway. NWC outlined what is required to start training, the timeline, and how WIOA funding can help with tuition and safety gear for those who qualify.

One faculty advisor wanted to know how to refer students quickly and easily. Staff explained NWC’s intake process, how to join an interest list, and when upcoming info sessions will take place.

The event concluded on a strong note, with attendees gaining valuable insights into how programs like WIOA can support a wide range of learners. Students left with clear next steps and fresh ideas for their future, while staff walked away better equipped to connect students with career and training opportunities.

Western Solar’s Path to Elevating Team Skills Through NWC’s Incumbent Worker Training

Western Solar is a certified solar provider based in Bellingham, Washington. The company is committed to delivering high-quality solar panel installations with strong values of integrity and craftsmanship. To achieve this goal, Western Solar invests in its crew through continued education and training.

A Northwest Workforce Council’s (NWC) staff member introduced Brandon Provalenko, General Manager at Western Solar, to the Incumbent Worker Training (IWT) program. This program, with support from NWC, helps employers offset a portion of the training costs for their current employees. This promotes job retention, skill development, and enhanced company competitiveness.

Brandon saw this as a great opportunity to support his team’s development and safety. He registered 14 employees for a Genie Lift Pro Certification class, and all were certified.

The crew quickly put their new skills to use on major projects, including a large multi-building solar installation for Bellingham Public Schools. They also worked with the Swinomish Indian Tribal Community installing solar systems on apartment units and other buildings.

Brandon shares, “Since completing the equipment training supported by NWC, our team has safely and efficiently operated both scissor lifts and telehandlers on multiple sites. This training has been essential not just for compliance on projects with the Swinomish Indian Tribal Community and our work with Bellingham Public Schools, but also for crew safety, job efficiency, and overall morale.”

He adds, “We now have over five million dollars in contracts this year alone that require certified equipment operators. Having a fully trained crew helps us to win and execute complex work, meet safety requirements, and exceed client expectations. We’re truly grateful for your investment in this training. It’s making a meaningful difference on our job sites and in our ability to win this type of work overall.”

Through a combination of skilled training, meaningful partnerships, and dedication to high standards, Western Solar continues to grow as a trusted, locally operated business in the renewable energy field.

This interaction with Western Solar shows how supported training by NWC directly benefits both workers and the broader community.

NWC Participant Gains Stability and Learns Self-Sufficiency
Laura previously worked as a cashier at a gas station and often spoke about her financial challenges. Determined to improve her situation, she reached out to Northwest Workforce Council with the intention of finishing her medical assistant degree.

Considering her circumstances and career goals, Laura determined that pursuing a Phlebotomy Certification was the most practical path forward. After researching training programs, she enrolled in one located in Lynnwood and commuted there while in training. During this time, she continued to work weekends at the gas station. She was motivated!

In partnership with Opportunity Council, Laura co-enrolled in NWC’s Economic Security for All (EcSA) program for the Financial Literacy classes and joined the first Spanish cohort. She also participated in the Managed Individual Savings Account (MISA) program. with the goal of purchasing an automobile.

Laura successfully completed her training and earned her Phlebotomy Certificate, leading to a position as a Phlebotomist at Sea Mar Community Health. By June 2025, she had reached her savings goal for the MISA program and is on track to complete the year-long Financial Literacy program with the Opportunity Council this fall.

NWC Business Accelerator Grant Delivers Trailer Upgrade, Improving Safety and Profitability
Pro-Line LLC is a Tribal owned business in Whatcom County. They offer construction, excavation, and dumping services. They also provide snow plowing, especially on the Lummi Reservation, ensuring that roads remain clear and safe.

Jerry and William, owners of NW Pro-line, heard about Northwest Workforce Council’s (NWC) grant from the Lummi Indian Business Council’s TERO office. Initially, they were skeptical, but the process turned out to be smooth and straightforward. The staff was helpful and responsive, and it was clear that the program was genuinely committed to supporting and uplifting businesses.

Prior to receiving the grant, they encountered ongoing repair expenses for their aging trailer, which often broke down. This situation complicated the transportation of their excavator and other rented tools to and from work sites, which is both difficult and costly. They frequently depended on personal vehicles or paid high delivery charges from rental firms, which restricted the amount of equipment they could transport, extended setup durations, and increased the risk of loss or damage. Maintaining organization and efficiency, particularly on larger projects, has proved to be a considerable challenge.

With the help of NWC’s Business Accelerator Grant through the Community Reinvestment Project (CRP),they purchased a new utility trailer equipped with an automatic lift system, replacing their old trailer with heavy manual ramps. That piece required two people to operate and posed serious safety risks. The new trailer allows for safer, more efficient loading and unloading of their excavator and tools, while also providing organized storage to streamline daily operations. This upgrade has significantly improved their efficiency, reduced downtime, and increased their ability to mobilize quickly and complete jobs faster. As a result, their productivity and profitability have grown, giving them the confidence to take on larger projects.

William stated, “We truly appreciate the support that Northwest Workforce Council provides to small and Tribal-owned businesses like NW Pro-Line LLC. This funding has allowed us to shift from day-to-day survival to long-term planning and growth. It helped us enhance our professional image, improve job site mobility, and better position ourselves to take on new opportunities. We are now better equipped to serve our clients, expand our service area, and pursue larger contracts. The impact of this support is lasting and meaningful.”

Orcas Island Construction Company and WIOA IB Participant Connect for On-the-Job Training
Finding a job on the small, rural island of Orcas was already hard enough, but the added pressure of constantly shifting family demands left Eli feeling completely stuck and overwhelmed.

Vala Walker of Walker Construction had known Eli for years. When he applied for a laborer job with little pre-existing construction experience at Walker Construction, she knew he was the right fit for the company but needed help in supporting his training.

Vala contacted the Northwest Workforce Council for information about possible On-the-Job Training and discovered that Eli was eligible for the Workforce Innovation and Opportunity Act IB Adult program! This program, paired with On-the-Job Training, was a game-changer. It enabled Vala to afford to train Eli fully while accommodating the time constraints of his family life.

As Eli mentions, “the opportunity meant that I could be paid while I was in training. This fast-tracked me to be successful in construction and start what I hope to be a great career. I wanted to be employed full-time in construction. I have a family to support; and it is a job and field that interests me.”

As Vala points out, it isn’t easy finding good talent like Eli on Orcas Island.

“For many reasons, the talent pool is thin on Orcas. But the work still needs to be done,” said Vala. “We are grateful that we came upon Eli and equally grateful that we are able to receive a subsidy to help pay for some of Eli’s wages while he is learning our processes.”

Keep up the excellent work, Eli and best of luck in your construction career!

BAI Environmental Services Teams up with NWC and WorkSource to Recruit Talented Job Seekers
Over the years, Northwest Workforce Council’s (NWC) services supported numerous job seekers in obtaining their Commercial Driver’s License (CDL-A). This credential continues to hold strong value in the regional job market for job seekers looking to train quickly for an in-demand occupation across numerous sectors and industries.

In response to local demand for CDL-A drivers, NWC partnered with Taylor Made Truck Driving School to assist a cohort of students obtain their CDL-A license. All participants were enrolled in either the WIOA IB Dislocated Worker, Adult, Out-of-School Youth or QUEST programs.

In January 2025, NWC and Washington state’s Employment Security Department (ESD), coordinated an Employer of the Day hiring event at Whatcom WorkSource spotlighting opportunities at BAI Environmental Services, a company that services construction companies, refineries, utilities, and a variety of other industrial facilities.

NWC Coordinators encouraged qualified participants to come and learn more, and possibly apply for a position. As a result of the event, BAI hired three NWC participants as full-time employees who recently earned their CDL-A licenses.

Scott Vandenberg, HR Manager at BAI, stated, “I have had such a wonderful experience working alongside NWC. We’ve had a successful Employer of the Day event in Bellingham with the wonderful staff at WorkSource Center in Bellingham – hiring close to 30 employees throughout our company!”

In addition, BAI has utilized NWC’s Incumbent Worker Training (IWT) program, which helps upskill current employees so they can be promoted, thus allowing others to be hired in their place as the company expands. Through this program, two employees earned their CDL-A licenses – both of whom have successfully passed their exams and are now certified CDL drivers. But that’s not all.

Scott himself enrolled in the IWT program to pursue his SHRM (Society for Human Resource Management) Certification, as the company needed to grow its administrative team.

The successful connection of three job seekers and the upskilling of incumbent workers was made possible through strong collaboration among the NWC, BAI Environmental Services, and local training providers. Each partner played a vital role in addressing the workforce needs, creating meaningful career growth opportunities in our community.

Oak Harbor Video Production Company Tells Compelling Story About How a Business Accelerator Grant Helped Them Expand
Willie has always been passionate about his family and video storytelling. In 2016, he made the bold move of leaving his corporate job to follow his dream of telling compelling stories through the lens of his camera.

That dream became Willie Shaw Films, a growing video production company built on creativity, dedication, and heart. Willie manages nearly every aspect of the creative process—from discussing the vision of his customers to delivering the final video product to his customers, communicating their vision through his creative eye.

For years, he relied on his trusty video equipment which has served him well. But as the industry evolved, Willie realized that his production gear was limiting his ability to compete for higher-budget projects.

“Video production equipment advances quickly. I really needed to get upgrades on all my equipment, so I could compete better and offer larger scale productions. These upgrades will open up my offerings to a larger set of clients,” Willie said when asked why he needed new equipment.

To obtain corporate contracts and get into documentary filmmaking, Willie really needed a boost so he could compete with established regional production companies. However, the high cost of living and operating expenses were holding him back from investing in the growth of his business.

Willie learned about the Business Accelerator Grant through a representative from Northwest Workforce Council (NWC). The Business Accelerator Grant, which is funded through the Community Reinvestment Project (CRP) supports businesses owned or led by Black, Latine, and Tribal individuals. The grant helps small businesses obtain tools and equipment that will improve profitability, gain a competitive advantage, or provide economic sustainability.

“I didn’t think much about applying for the grant—honestly, it wasn’t something I ever expected to be awarded. But man, let me tell you… winning this grant took my business to the next level,” said Willie.

With the grant, he was able to purchase a professional cinema camera, high-quality audio gear, and essential accessories that significantly enhanced the overall quality of his work.

He now receives calls from production companies that had previously been out of reach.

“I’m forever grateful for this grant,” Willie expressed. “It gave my business more than just a boost—it gave me a rocket ship to help launch into the kind of success I’ve always dreamed of.”

We’re excited to see what’s next for Willie Shaw Films. Congratulations, Willie—and keep telling those powerful stories.

From Work Experience to IT Success: How NWC and CleverPath IT Helped Jumpstart a Participant to Success in Computer Technology
CleverPath IT, formerly known as Litzia, manages the IT support desk for Northwest Workforce Council (NWC) and many other local companies, assisting them with day-to-day technical tasks and resolving their technology challenges. CleverPath IT has always been committed to helping newcomers in the industry by offering internship opportunities that provide the skills needed for long-term success.

When they first heard about NWC’s Work Experience Internship program, CleverPath IT were hesitant, as they were undergoing a growth initiative transitioning from Litzia to CleverPath IT. They were concerned that they might not be able to provide adequate training. However, after a team vote, they decided to offer an individual a chance to gain both training and professional experience.

While CleverPath IT was working through growing pains, NWC EcSA, CRP and WIOA IB Adult participant Oscar, was pursuing his passion for technology, completing a cybersecurity program at Whatcom Community College and participating in a year-long financial literacy course with NWC.
Going above and beyond, he became a bilingual mentor for the inaugural Spanish-speaking EcSA financial literacy cohort, giving back to others as he continued his journey.

To further his career prospects, Oscar joined NWC’s Job Club and worked closely with his NWC coordinator to enhance his job search tactics.

Despite his tireless efforts, securing an interview in IT was a struggle due to his limited experience in the field. However, NWC encouraged him to interview for the temporary Work Experience position at CleverPath IT. With targeted assistance for his resume and interview preparation, covering both in-person and Zoom mock interviews, Oscar confidently applied for the role. He performed well on the interview and secured the internship position.

Oscar had been working at CleverPath IT for several months when the company decided to offer him a permanent full-time position. His manager acknowledged that Oscar’s determination to succeed and his positive contributions to the team were key factors in them offering Oscar a position.

“As our own workforce needs develop, we would like to continue being an organization that brings quality employees like Oscar in to our working environment and ideally transitions these trainees to full-time employees,” said Oscar’s manager, Matt Henderson.

The company was truly helping the community by giving Oscar a shot as an intern, but also discovered a talented individual they may not have found otherwise.

He added, “NWC has been a long-standing partner with us, and we have witnessed the outreach they provide to the community during challenging times, such as the COVID pandemic. They have been fair and supportive throughout our collaboration.”

NWC looks forward to strengthening its partnership with CleverPath IT for many years to come.

NWC Partners with the ANEW Pre-apprenticeship Program to Create Opportunities for Participants
The Northwest Workforce Council partnered with the non-profit ANEW to provide a four-week pre-apprenticeship training course on the campus of Skagit Valley College for WIOA IB Out-of-School Youth and Dislocated Worker participants from Skagit and Island counties. ANEW’s Construction Bootcamp is designed to provide individuals with broad exposure to various construction-related skills.

ANEW Instructors Kerry Brothers and Doug Webster taught skills required for a successful career in the trades.

Students obtained valuable industry-recognized certifications such as flagging, forklift operation, and OSHA-10. Furthermore, students learned construction mathematics, participated in mock interviews, tailored their resumes for construction, obtained work references and letters of recommendation, learned basic carpentry, and applied their skills to hands-on projects like building picnic tables.

One participant, Dominic, noted, “My favorite part was learning how to use power tools and drive a forklift!”

Since their ANEW graduation, participants have continued to make progress on their career goals. Several are applying for jobs in construction and attending interviews. Others have applied to local trade unions and one has enrolled at Bellingham Technical College, taking prerequisites for their electrical program.

Overall, the ANEW pre-apprenticeship was an excellent introduction to the various occupations in construction. Students walked away with several essential certifications, a broad understanding of construction related skills and positive momentum to carry them toward the next stage of their career.

Participant Ashton reflected, “Kerry and Doug are extremely knowledgeable. We felt academically empowered and learned how to work together as a team.”

Expanding Small Business Sculpts Success with Community Reinvestment Project Business Accelerator Funding
When small business owner Lina Castillo, started KL ‘Sculpting Body Studio in Bellingham in 2023, her mission was to support her client’s body sculpting and toning goals through non-invasive techniques. Business grew quickly for Lina and she discovered that in order for her to expand the company even further, she needed capital to grow and purchase new equipment.

Lina was referred to Northwest Workforce Council’s Business Accelerator Grant by Liliana Deck from WWU’s Small Business Development Center.

Funded through the Community Reinvestment Project, the Business Accelerator Grant creates opportunities for small businesses owned by Black, Tribal and Latine individuals to overcome barriers as business owners attempt to expand their businesses.

As business owners know, growing a business while keeping up with maintaining current business is a huge challenge. Bottom-line, Lina needed help to purchase equipment to increase the quality of her service but still needed to maintain her current business operations while expanding.

Lina submitted an excellent proposal for Business Accelerator Grant funding and was awarded funds to help her buy the equipment she needed. While she was working on receiving final approval for funding, she discovered NWC’s Work Experience program, which helps individuals learn new skills, while helping companies with short-term projects, creating a pipeline for future employees.

Now, Lina has NWC participants at her business, also funded through Community Reinvestment Project funds. She has been training the participants in vital skills and techniques required to perform the work. Her intention in the near future is to be able to hire them, as they have been exceeding all expectations.

The impact has not been only for the business, as KL ‘Sculpting Body Studio gains new clients, but also for the program participants, who are learning and growing. Lina, who is originally from Colombia, has been helping the work experience interns with soft skills needed for them to succeed in employment.

And, Lina is “paying it forward.” As the business has grown, she has been assisting her trainees with funding certifications they will be able to use when the company expands even further.

Good luck to Lina and KL ‘Sculpting Body Studio!

MISA Recipient Capitalizes CRP Contributions to Buy a New Car
Francine is a WIOA IB Dislocated Worker and QUEST participant who was laid off from her job last year. During her initial intake, she was referred to NWC’s Economic Security for All (EcSA) and Community Reinvestment Project (CRP) programs to help her with financial literacy education and receive one-on-one financial mentoring. During her participation, she has been receiving a stipend from NWC as she has steadily been making progress in her career plan and working with her NWC coordinator.

She was able to set aside her stipend into a Managed Individual Savings Account (MISA).This was key to creating equity for Francine and through CRP, she was able to receive a 2 for 1 match for every dollar she was able to set aside in her MISA account.

Needing a car for her continuing career planning, job search activities and to have trustworthy transportation, Francine was able to fully pay for a new car using the funds in her MISA account!

Francine tells us more:

What has participating in the MISA program meant to you?

This opportunity has been a blessing and has given me hope and inspiration.

What was your savings goal?

After some tough deliberation, I ultimately picked purchasing a car as my goal. I believed that owning a reliable vehicle would benefit me the most in the long run.

What did you think when you heard about the MISA program?

As I think back to the beginning part of my journey, I’m so grateful for the guidance and help I received through both the EcSA and MISA programs. I’m especially grateful to the NWC staff for being incredibly supportive, helpful and for their hard work in the MISA program.

How will your participation in MISA help you in the future?

As I continue to search for employment, I feel more reassured that I have a reliable vehicle that would get me to and from work. This car will reduce my gas cost and allow me to feel confident that I can travel anywhere with peace of mind.

WIOA IB OSY Participant Starts New Career in Massage Therapy
When G was referred to NWC, they were hoping to pursue further education with the ultimate goal to earn a license as a Massage Therapist. Careers in Massage Therapy are in demand in Northwest Washington and can pay an excellent wage. In order to meet their occupational goal, G leveraged every resource available to them to attend the Massage Therapy program through Whatcom Community College and to gain self-sufficiency.

Upon meeting with their Northwest Workforce Council coordinator, G was enrolled in the WIOA IB Out-Of-School Youth program. This program opens the door to scholarship and work-based training opportunities, as well as provides participants with needed leadership skills, as well as career and vocational guidance.

G worked together with the team at NWC to successfully complete a scholarship proposal and earned funding that was sorely needed for training in the Massage Therapy program. NWC assisted G with tuition costs for their Fall, Winter, and Spring quarters, and additional costs associated with their MBLEX Exam and Department of Health Licensure. Successful completion of the MBLEX and licensure are required to work as a Massage Therapist in Washington.

In addition, G worked together with their coordinator updating their resume and discussing job search strategies in preparation for their graduation from WCC.

G successfully completed the Massage Therapy program at Whatcom Community College and sat for the MBLEX Exam. G earned their Massage Therapy license in July of 2024!

Following several interviews, G secured full-time employment with Nurture Wellbeing, a wellness clinic. G has steadily been growing their client list and currently makes $45.00/hr! They are excited about their new career, and look forward to growing as a Massage Therapist.

Way to go G!

OJT Participant in Friday Harbor Surveys an Excellent Future
Businesses like Star Surveying are always seeking hard working individuals who have an interest in learning and discovering. These individuals are always great candidates for NWC’s On-The-Job Training Program. Participant Alex arrived at Star Surveying with no surveying experience and a limited job history. The NWC WIOA IB Adult customer felt intuitively though, that surveying would be a great fit for him and an outstanding opportunity to put roots down for a long career.

“I have always had an interest in the construction industry and working outdoors. This job allows me to expand my knowledge of technology, which is also an interest,” said Alex.

Bob Anderson, owner of Star Surveying, felt comfortable employing Alex. He interviewed well and showed the kind of enthusiasm and desire to learn that Bob was looking for in a new employee.

“We are always looking for new team members who show interest in this field. Alex has been a real go-getter.”

Star Surveying has been very successful in the past with hiring participants from Northwest Workforce Council. Work-ready participants are onboarded at the company and quickly find success in the field of surveying. The company has also utilized the services of NWC to upskill employees through Incumbent Worker Training.

Through the On-The-Job Training Program, qualified companies hiring new staff who have limited experience in an occupation can receive a subsidy for a portion of the employee’s wages during the introductory period with a company.

Alex says, “the OJT program relieved a lot of the pressure on me to be perfect immediately; it gave the company the breathing room to allow me to get comfortable with all these new skills.”

Alex has since confirmed Bob’s feeling that he was someone to invest in as he has thrived in his new role and looks forward to many years in this chosen field. He has made wonderful progress in his training and is beginning to make strides learning and growing in his new job.

WIOA Out-of-School Youth Turns Life Around with Paid Internship
Having some motivation and curiosity is sometimes all that is needed for someone to succeed. Brandon didn’t finish high school, but knew he needed to take steps to identify some goals for the future. That’s what brought him into the WorkSource resource center in Mount Vernon.

He connected with Northwest Workforce Council and was soon enrolled in the Out-of-School Youth Program. This program can help young adults find training opportunities and gain work readiness skills. During his intake interview with his coordinator, unprompted, Brandon asked “What do employers want to see in their workers?” This kind of question coming from a young adult was indicative of Brandon’s curiosity and eagerness to learn about the workforce.

NWC staff assisted Brandon in creating a resume and preparing for job interviews. With that assistance, Brandon successfully landed a 3-month paid internship at Habitat for Humanity and learned many new skills related to customer service, organization and working on a team. “When I first connected with you, I wasn’t in a good place, hanging around the wrong people. Northwest Workforce Council gave me a chance to do something different. And make some money!”

Brandon recently started another internship where he quickly learned how to run the till. Looking forward, Brandon plans on attending the ANEW pre-apprenticeship in 2025 where he will learn basic construction skills and obtain his forklift, flagger, CPR/First Aid, and OSHA-10 certifications. He also plans on enrolling in the GED program at Skagit Valley College. He has expressed interest in joining the military or launching a career in construction.

Great job, Brandon!

Company Partners with NWC for Business Accelerator Grant to Help Company Crack the Code to Success
The New Digital Equity & Analytics Lab is a data consulting organization that provides resources, data analysis, and training to help community partners use data for positive change. Its mission is to build local capacity and equip diverse communities with essential data skills.

During the COVID-19 pandemic, co-founder Leah Wainman enrolled her daughter in a coding class and noticed a lack of participation from disadvantaged students. This sparked Leah’s commitment to close the digital equity gap and promote data literacy for children from all backgrounds. While reading a newsletter, Leah learned about the Business Accelerator Grant from the Northwest Workforce Council (NWC). The grant, funded by the Washington State Department of Commerce Community Reinvestment Program supports small businesses owned by individuals in the Black, Latine, and Tribal communities. The program aims to create lasting economic opportunities and ensure equitable access to success. It allows businesses to invest in tools and resources that boost profitability and grow. Leah quickly applied for the grant and was awarded funding. With the grant, she was able to purchase seven laptops, accessories, and coding software. This will enable her to pursue her goal of providing technology and career exploration opportunities to youth, while also encouraging personal growth and self-reflection. Leah is now seeking partnerships with community-based organizations to further expand her initiative. Her vision is to turn this project into a sustainable non-profit, ensuring long-term support and access for marginalized communities. “My goal has always been to serve my community,” Leah said. “Through this project, I aim to narrow the opportunity gap for BIPOC youth by offering access to technology skills and career exploration. Too often, low-income families face barriers, whether due to cost or availability. I want to change that narrative by making these resources accessible and empower young people to succeed.”

Young Adult Learns Entrepreneurial Skills, Gains Work Experience, and Develops Financial Literacy Abilities through NWC and CRP
Last fall in partnership with the Mount Vernon Chamber Foundation, Northwest Workforce Council launched the first Latino Business Youth Entrepreneurial Program. Through Community Reinvestment Program (CRP) funding, the program matches Latine young adults with businesses, to learn about how businesses are structured, how marketing plans are created, what it takes to become profitable and other important factors to start a business.

Along with various workshops, participants were matched with job sites to gain work experience and learn how businesses operate.

Yolanda was one of the participants who took part in the program. Her goal is to work full time so she can earn money to go to college. She also wants to start her own business in the retail industry.

As a part of the program, Yolanda was matched with a paid internship opportunity at Skagit Gleaners, a non-profit agency, where she gained valuable work experience, as a Galleria clerk. This experience has helped her gain basic customer service skills and learn more about how a small business or non-profit runs.

Right now, Yolanda is attending Skagit Valley College, taking English classes, along with some courses that she found online.

She is also a part of the Economic Security for All (EcSA) program and recently started attending the first Financial Literacy cohort (FLARE) at Community Action of Skagit County, another partner of NWC.

“I’m grateful for this program and my coordinator help,” Yolanda said. “With the support and resources available, I’m making great progress. I recently passed another English level and got a part time job! Being part of Gleaners has been an amazing experience, and I am able to serve my community.”

At the beginning of December 2024, Yolanda completed her initial paid internship at Skagit Gleaners. The non-profit appreciates her efforts to learn, her contributions to the business, and her eagerness to learn through the experience. Since Yolanda has been doing so well, they requested an extension of her paid internship!

With the extension, Yolanda will learn even more new skills. She will take on a lead role, which will give her some supervisory experience. Additionally, she will be trained to take inventory and will train other paid interns and volunteers, as well as work in other customer-facing functions.

Her supervisor Nicole expressed their need for a person like Yolanda. “She is just amazing. She is always trying to help and learn more. Having her has been so helpful to us. She is really an excellent role model for young adults and especially for our Latino community”.

Single Mom in Friday Harbor Gains New Skills in Project Management
Although San Juan Islander Leah did not have a degree or credential in project management, she was seasoned in the occupation, with years of experience doing that type of work. Having worked for the same company in the finance industry for several years, she felt comfortable in her job and with the company. That’s when things quickly turned sideways in her work life.

Unexpectedly and with little notice the company she had been successfully working for as an Operations Manager closed shop, requiring her to apply for unemployment and start a job search quickly.

As a single parent on an island with limited resources, Leah found her prior work experience was not sufficient to land a full-time position. While pursuing job opportunities, she was told by HR departments and hiring managers that while she was largely qualified for many project management roles, she was missing some key credentials to get hired.

After months of struggling to find work, Leah found her way to Northwest Workforce Council. Understanding that she needed a credential in project management, she asked about workforce preparation opportunities that could be subsidized by NWC. As she was laid off and was unlikely to find work without some guidance and likely a credential of some type, she was able to get enrolled into the WIOA IB Dislocated Worker program. From there, she signed up for an online course through the Project Management Institute to gain their internationally recognized professional certificate.

Leah says, “as a parent of a young child, flexibility is a priority for me. Building a career in project management aligns with this need while offering opportunities for professional growth.”

Leah was recently hired for a full-time position with a non-profit that draws heavily on both her experience and the new credential funded through WIOA Dislocated Worker funding.

New Beginnings: How One Mom Found a Path to Prosperity
Getting a little extra help is sometimes all that is needed for someone new to the area. For Hanna, she knew she had the grit and determination to accomplish her goals; she just needed a little boost. After immigrating to the U.S. from Ukraine with two children, Hanna learned English, became a U.S. citizen, and earned her Nursing Assistant-Certified license.

But for her, becoming a Certified Nursing Assistant was not her end goal. She was accepted into the Surgical Tech program at Bellingham Technical College.

As a low income, single parent, Hanna struggled to make ends meet while she worked part time as a CNA and continued her full-time training program. Hanna turned to her advisor at BTC for help. She was then referred to NWC.

Hanna learned about the WIOA IB Adult program and the Economic Security for All (EcSA) program from her advisor and how it could help her with tuition, support services, and career services. Hanna quickly enrolled in the programs, completed a training proposal and was approved for funding. Along with tuition help, NWC was able to provide Hanna with assistance in getting her driver’s license and mileage reimbursement to go to clinicals.

Hanna recently began a job as a surgical tech at PeaceHealth. Hanna explains, “my way to a good job was smooth and the help from NWC is appreciated”. Hanna received a bonus when hired at PeaceHealth, an incentive from the EcSA program for getting and retaining full-time work and is making $30.09 per hour!

Ferndale Company Expands Thanks to CRP and NWC
Los Cabos Latin Mart opened a year ago in Ferndale. It has quickly grown to become the go-to store for locals seeking Latin food and merchandise. Rolando, one of the store’s owners, has many ideas to serve his growing customer base, including expanding the store’s meat department. However, to launch this expansion and to meet health department regulations, Los Cabos is required have a refrigeration truck or a van with coolers to transport and sell meat.

As a new small business, Los Cabos has limited capital for expansion, so they were looking to get loans to help make this happen.

Recently, a representative from Northwest Workforce Council came into the store and informed Rolando about the services NWC offers to small businesses. One of these services is the Business Accelerator Grant funded through Community Reinvestment Program (CRP) funds, which supports businesses owned or led by individuals who identify as Black, Latine, or Tribal. The grant helps small businesses acquire tools and equipment that enhance their productivity and help scale their operation. Although initially hesitant and thinking it was too good to be true, Rolando decided to fill out the application. He was pleasantly surprised by the fast response from another NWC representative. His grant was quickly approved!

Rolando contacted a dealership that offers vans and was able to arrange to purchase one using the funds received from NWC and CRP. This has been highly useful for transporting refrigerated items and met the health department’s requirement.

The folks at Los Cabos are very happy and thankful for the assistance they received from NWC. With the grant, Los Cabos Latin Mart has successfully increased its offerings, bringing even more quality products to the Ferndale community.

Best of luck to Los Cabos Latin Mart, Rolando and his team!

Data Proves Correct for QUEST Participant in Job Search
Matthew came to NWC with facts and figures about his job search! He is a data scientist after all and had pages of spreadsheets demonstrating his robust effort to find a job. You see, Matthew had worked for the same business for five years, but out of the blue his department was outsourced. Matthew was very concerned. He wasn’t getting any offers, and his unemployment was drawing down.

After four months of job searching, he had been invited to nine interviews, but no offers. Data science jobs are highly competitive, as most of them are remote positions with a nationwide candidate pool. Matthew was referred to NWC by WorkSource partner Employment Security. His long term unemployment made him both a QUEST and WIOA IB Dislocated Worker eligible participant. His request was for assistance to get a certification in Tableau or Power BI to be more competitive for data analyst positions. His NWC coordinator explained the need for evidence of how the certification could affect his job search. Matthew’s evidence was nothing less than extraordinary:

Some statistics for you:

Since 2023-08-09, I have applied to 118 job postings.
In this time, 3 postings have asked for at least one interview and I have had a total of 9 interviews so far. My application interview success rate is 2.54%.
In this time, 43 postings have rejected me. My application rejection rate is 36.44%.
The following is every company that rejected me……

This list included the certifications that were required in his five most recent rejections.

His NWC coordinator supported Matthew in building his case and gave him confidence to pick a training course, as well as helped with his anxiety by explaining how support services could be a lifeline if needed.

A financial firm interviewed Matthew three times and during his initial interview they were particularly interested in the fact that he was pursuing certification. In the end, he was hired!

“Great news! I got a job offer and I accepted. I’m coming down to y’all to ring the job bell.”

One year later Matthew is still working in the same job earning $125k + and loving it.

Oak Harbor Young Adult Stacks Credentials to Find Great Paying Trucking Job
Logan is a 23-year-old, single, unemployed out-of-school youth. Financially, Logan was struggling to make ends meet and had no real training, after graduating from high school. While he has many goals for his life, working a job where he can earn a good wage is at the top of the list. Unemployed with no plans on how to move forward, Logan reached out to the Northwest Workforce Council at WorkSource Island in Oak Harbor.

He understood his best path was to get trained in a new career…but he did not have the financial means to pay for it. He was scared by what the near future may bring.

Working with his coordinator at NWC, Logan was enrolled as an Out-of-School Youth and in the QUEST program. From there, his coordinator went to work, talking with Logan, finding out about his interests and seeing what opportunities were out there for training and employment.

Logan enjoys working with his hands, building things, driving, and working outside. It was determined he was a good fit for a 4-week pre-apprenticeship through ANEW. The Construction Boot Camp pre-apprenticeship teaches trainees construction math, worksite safety and allows individuals to earn various industry-recognized certification during the program. But Logan was motivated to do even more. He found out about a Class A CDL driving cohort sponsored by NWC.

Upon finishing the pre-apprenticeship Logan immediately started the training to get his CDL-A. Though both trainings, he received rental assistance, help with paying for gas, a stipend and incentives to complete the trainings.

After successfully completing both training courses, obtaining industry credentials and licensing, Logan immediately searched for work, scheduling several interviews with employers in the truck driving industry. He obtained a job with a glass manufacturing as a truck driver and is making of $62,400 a year. Logan has a long-term goal of driving heavy equipment in the construction industry and will seek out additional credentials in the future that will help him successfully advance his career. He said he may even want to start his own business someday!

Laid Off and on Unemployment: Skagit County Man’s Plan Pays Off With Full-Time Employment
Jeff was referred to Northwest Workforce Council by partner agency Employment Security during a meeting he had at WorkSource Skagit about his Unemployment Insurance. Jeff was unexpectedly unemployed and couldn’t find work at the time. Additionally, Jeff’s wife was just started training at Bellingham Technical College in their Radiologic Tech program, and they were depending on his wages.

Money was tight and he was very concerned about how they were going to afford her training and his job searching. He connected with a NWC coordinator and was enrolled in the WIOA IB Dislocated Worker program.

Working together with his coordinator, Jeffrey put together a “best-case scenario” strategy for himself to pivot towards a Water Treatment career. The initial plan was to use Worker Retraining funds for Bellingham Technical College’s Fall Quarter, assertively apply for a Operator in Training position, and then take the final required course in Spring Quarter to become a Level 1 Operator. Everything moved along so well that another plan was never needed!

Jeff executed the plan perfectly! He earned perfect scores in his Water Operator classes, was hired by a municipality for an Operator in Training position, took his last class in the Spring and became a certified Operator. Jeff’s positive momentum gave him confidence, which showed in his ability to sell himself to his new employer. “Thanks for all your help in achieving this goal, I could not have done it without you!”

EcSA and NWC Help Afghani Mom Take Steps to Prosperity in U.S.
On August 26th, 2021, Farida left Afghanistan for the U.S. to join her husband, who had served as an interpreter for the U.S. military. She made it onto an evacuation plane with her two young sons 2 hours before a suicide bombing killed 13 American service members and 169 Afghans.

Determined to create a good life for her family in her new country, Farida began English classes and signed up for the Business Administration program at Whatcom Community College (WCC). She soon found she would need additional funding to remain in her training program. Farida’s advisor at WCC suggested WorkSource where she connected with Northwest Workforce Council. Farida learned about the Economic Security for All (EcSA) program and how it could help her with tuition, financial literacy, and career services. She completed a training proposal and was approved for a scholarship through NWC to pay some of her tuition bill. Additionally, Farida completed 8 weeks of Financial Literacy and Renter’s Education (FLARE) classes provided by EcSA through Opportunity Council. These classes teach participants about landlord/tenant laws, strategies for paying down debt and more. Farida was also paired with a mentor who helped her set four financial goals and provided guidance to help her make wise money decisions.
As Farida worked on her financial goals with the help of her mentor, she has continued her business administration studies at WCC, learned to drive, obtained her Washington State driver’s license, and is now a fluent English speaker. Through her hard work and persistence, Farida earned a $2200 incentive for completing her financial goals. She expects she will earn her associate degree in the summer of 2025 and has big plans for the future.

Business Accelerator Grant and Community Reinvestment Project Help Local Tribal Artists Reach New Audiences
Native Arts 360 is dedicated to celebrating and promoting Tribal art and culture by providing a comprehensive online platform for both artists and enthusiasts. Deanna Lane, founder of Native Arts 360, created the e-commerce website out of a deep passion to support artists who often do not receive the recognition they deserve.

Before receiving the grant, Deanna faced several challenges with the platform’s functionality, particularly in integrating different systems to support the e-commerce marketing and sales operations. She also required additional equipment, such as a laptop and a camera, to improve content creation and business management.
Deanna approached the Western Washington University Small Business Development Center to inquire about available grants and was directed to NWC’s Business Accelerator Grant, funded through the Community Reinvestment Funds program. After submitting her proposal, she was pleasantly surprised by the smooth application process. She stated, “I am grateful for NWC for making it available and I appreciate the quick turnaround.”
The grant has been instrumental in supporting Native Arts 360’s mission of providing Tribal artists a way to sell their work and generate sustainable income. As a result, more individuals are joining the community of featured artists. Also, Deanna’s business social media reach is growing, and the artists are actively involved in the development of the site. Through the growth, she has increased the profitability of her business.
Looking ahead, Deanna hopes to continue raising awareness of Tribal artists and their cultures, ensuring that they can sustain themselves and their families through their work. She envisions making original works of art more accessible to the public, so that buyers can afford authentic, original pieces. Additionally, by increasing the revenue that goes directly to the artists, they will have greater incentives to continue creating and sharing their work.

Solar Panel Installation Company Rainshadow Taps into WIOA IB Dislocated Worker Funds to Help Upskill Their Team
Running a business in a small rural island community presents many challenges for Chris Wolf, owner of the solar panel installation and energy solution company Rainshadow. “Our community is isolated and dependent on the WA State Ferry system, which has experienced significant challenges in the past few years. When the ferries are cancelled, it makes traveling for jobs very difficult,” Chris said.

“We’ve also experienced issues with our crew and the availability of affordable, stable housing in the county. We could be hiring more employees, but because of the housing issue, it is very difficult to attract potential employees from off island.”
Indeed, finding good workers for a quality job is hard enough, but finding ways to upskill them is a huge challenge on Lopez Island. Chris also commented that the challenges around travel and building a big enough team mean she and the staff have stayed focused on short term goals and have missed out on learning more about the ever-evolving world of sustainable energy solutions. However, by working with her Northwest Workforce Council coordinator in San Juan County, Chris was able to secure funding for an Incumbent Worker Training project funded with the WIOA IB Dislocated Worker grant to upskill her staff.
Using these funds, the company is able to send an employee off island for training, which will help the company grow and hopefully lead to more openings in the company.
The funds Rainshadow received from NWC enabled one of the lead installers, Philip, to attend a hands-on solar technology systems troubleshooting course at a leading solar education organization in Colorado. In taking the course, Philip learned about crucial developments in the field and developed new skills.
Philip says of his experience: “I received hands-on training on multiple different systems and designs. Having taken this course, I will be able to bring this knowledge to future projects and help my coworkers stay ahead in a fast-changing part of the solar industry.” Funding for the project paid for most of Philip’s tuition for the course, airfare, lodging and ground transportation. Rainshadow has learned that Incumbent Worker Training funds can be a valuable tool for companies that wish to train and retain their most valuable employees.

CRP Accelerates Latine-Owned Business to New Heights
Heimy Gonzalez, the owner of Phia Handmade Jewelry, had a dream of expanding the reach of her business and improve her marketing and content creation for her growing business. Heimy has been in business in Whatcom County for a few years and has had a storefront in Bellingham for the past two years. Prior to opening, she sold her creations at fairs, markets and other events throughout the region.

Upon hearing about Northwest Workforce Council’s Business Accelerator Grant program which utilizes Community Reinvestment Project funds, she decided to apply for a grant, without imagining that she would get it. Her goal was to acquire photography and video equipment, as well as be trained in digital marketing. She felt this would help her grow her business and assist in promoting her work.
Through this grant, Heimy has acquired the equipment, and is currently taking a digital marketing course, where she is developing her skills as a content creator.
Heimy mentions that this grant has greatly impacted her business and others in her community as she is assisting with marketing for two other businesses in the Latine community that do not have the tools to do so. This services has helped her to become even more profitable.
Keep up the great work, Heimy!

Whatcom Humane Society Helps Woman Get Much Needed Work Experience
Kathy is the spouse of a veteran and has been unemployed for more than two decades and looking to learn new skills to help her to find her next career. She approached Northwest Workforce Council as her household’s income situation has changed and she needed to return to the workforce and find a quality job.

Lacking transferable workplace skills and a relevant resume, Kathy needed work experience in order to grow her abilities, marketability, and confidence.
After connecting with NWC, Kathy was enrolled into the WIOA IB Adult Program and began career exploration steps with her coordinator to identify the work experience and skills that she wanted to develop. NWC has taken great strides in cultivating new partnerships with businesses and job sites and had recently connected with the Whatcom Humane Society Thrift Store (WHS). NWC and WHS tailored a training plan to mutually benefit the worksite and Kathy, so she can brush up on some new skills and help out this vital non-profit.
Kathy is currently participating in a Work Experience at the thrift store and has completed her first month. She has stated that her Work Experience has already greatly prepared her for reentering the workforce and has given her confidence a large boost, along with learning new skills every day.

Anastasiia’s Journey to Success at Tidal Vision
Anastasiia immigrated with her husband from Russia in the summer of 2023 due to the conflict and instability in the region. Upon landing in Bellingham, the family struggled to make ends meet and neither was able to find employment. When her husband connected with Northwest Workforce Council to get his CDL-A license, he referred Anastasiia to the program . She quickly enrolled in the WIOA IB Adult Program.

After her first meeting with a NWC Coordinator, Anastasiia reflected “I was really impressed by how personalized the approach was.” Her grit and ambition was contagious, and it was clear she was ready for an opportunity and a quality job in her new home. Anastasiia provided an excellent resume that highlighted her professional career in human resources in Russia, however she realized that some skills she had were not transferrable to similar positions in the United States. Both she and her coordinator determined On-the-Job Training would benefit her greatly.
Immediately, NWC identified an open HR position at Tidal Vision that seemed to align perfectly with Anastasiia’s experience. Recognizing a great opportunity, NWC reached out to Jolien Verbrugghe at the company and shared her resume.
Within three weeks, Anastasiia successfully navigated three job interviews and was offered the role of People & Talent Partner. NWC’s On-the-Job Training program helps subsidize some of her wages during her initial employment period. The program allows businesses like Tidal Wave to hire and train new employees who may need specific skills for the job.
Although Anastasiia brought HR experience from her home country, she still requires training on U.S. HR guidelines, policies, and laws. Tidal Vision is committed to provide her with the necessary training to help her thrive in her new role.
Anastasiia has begun a new chapter in her life, one in which she has found a growing company that aligns with her values and allows her to earn a self-sufficient wage. When asked about the company culture at Tidal Vision, Anastasiia responded, “I’m excited to be part of a company that not only values its employees but is also committed to sustainability, equity, and creating an inclusive workplace where we see challenges and obstacles as opportunities.”
Anastasiia’s journey highlights how Northwest Workforce Council can make a significant impact to businesses and members of the community by providing support and resources to achieve career goals.
Encouraged by this experience, Tidal Vision is excited to explore additional NWC programs, such as the Work Experience Internship and Incumbent Worker Training programs, to develop their workforce. Jolien commented, “I very much look forward to partnering more often with NWC for our open positions! We are also looking into other programs NWC offer, such as training programs for existing employees. There are so many ways NWC can help companies developing their workforce, and I am excited about the future of our collaboration!”

QUEST and DW Grants Assist Sedro-Woolley Man in Taking the Next Steps in His Career
Sometimes all it takes someone to find their next job is a little extra training or earning a license or certification. That was the case with QUEST and WIOA IB Dislocated Worker participant Jesse.

Jesse, who lives in Sedro-Woolley, was laid off for a long period of time and was struggling to find his next job. While he had some construction experience and good references, he felt like he needed something extra on his resume to get a long-term career that had some growth potential and paid a good wage. That’s when he found out about Northwest Workforce Council’s CDL-A Increased Capacity Training through Taylor-Made Truck Driving School. When Jesse discovered he could get his CDL-A license quickly and may have a new job by the end of summer, he was excited to get started. He knew several truck drivers and they would always tell him how great the job was.
Wanting to provide better for his fiance and son, Jesse worked hard to complete the course, which was funded through QUEST. Along the way, he realized that there was an issue with his vehicle that was going to cause him to potentially miss some training and hamper his job search, so he connected with his NWC Coordinator who was able to utilize WIOA IB Dislocated Worker funds to pay for new tires and a small vehicle repair.
Jesse absolutely knocked it out of the park with his grades, scoring perfect A grades in all five courses: classroom instruction, backing, range driving, road driving and proficiency. He graduated from the course in July and had his new license within a couple of weeks.
His next step was finding a new job. Working with Taylor-Made and his NWC Coordinator, Jesse updated his resume, worked hard to hone his job searching skills, learned some new interviewing skills and was able to land a couple of interviews. Following the interviews, Jesse was hired by E&E Excavating. While he had some prior experience in excavating, the added training helped him land this job and sets him up for an excellent future with his CDL-A license.
Good luck in your new career, Jesse!

WIOA Young Adult Participant Shows Determination to Reach for Big Goal in Data Analytics
WIOA IB Out-of-School Youth Pablo found wonderful opportunities for himself through Cascade Job Corps in Sedro-Woolley. Cascade Job Corps, one of Northwest Workforce Council’s partners, assists young adults who are ready and motivated to succeed, to take part in paid on-the-job training experiences, earn their high school diploma or equivalent, and get them ready for quality jobs, all the while providing meals and housing to help kick-start their career.

As Pablo was completing the Advanced IT program at Cascades Job Corps, he learned about related careers in data analytics. He felt this could fit into his career goals. He found out about a Data Analytics Boot Camp that would teach him the skills needed to succeed in this industry. He did not have the funds to cover the cost of the course, so he connected with NWC and enrolled in the WIOA IB Out-of-School Youth program, hoping that he could get the cost of the course covered. After working with his NWC Coordinator and through his grit and determination, Pablo was able to get the boot camp fully paid for and he started attending.
Showing further determination, Pablo overcame another barrier when he realized that the computer he used at Job Corps could not access course material needed to complete the boot camp. But Pablo himself showed initiative by using his Job Corps pay he set aside to purchase an adequate PC. The talent and dedication he has shown is truly impressive.
Martin Douge, the Teacher’s Assistant for the Data Bootcamp gave this summary of Pablo’s progress:
“Pablo has been an outstanding student from the onset of the class. He is very active in the lectures and asks many thoughtful questions. Pablo is an intelligent young man whom I believe can accomplish anything he sets his mind to, and seemingly thrives when being intellectually challenged. I am glad he has this learning opportunity and believe it can springboard him into many more opportunities in the future. “
By perseverance pursuing his goal, Pablo anticipates putting his IT skills to work to help public policy decision-makers identify and apply solutions to the difficult problems surrounding homelessness.

Gaining Work Experience and a Credential Assists Young Adults in Finding a Quality Job
Finding a quality job for many people can be a huge challenge. Many young adults don’t know where to begin or how to navigate the system to help them find the right career pathway. That’s where Northwest Workforce Council can step in to be a guide and help get young adults on the right track to a good paying, quality job.

In the spring, NWC connected with American General Contractors (AGC) to start a pre-apprentice work experience for individuals from Whatcom and Skagit counties, particularly young adults enrolled in the WIOA IB Out of School Youth program and QUEST, to train and start a career in the trades. A cohort of trainees earned their flagging and forklift certificates as well as basic construction education and exposure to the industry.
This was a two-month program for NWC participants to learn proper industry safety, measurement, and equipment operation techniques, all while getting paid to learn. These participants also received presentations from local construction companies allowing participants to develop relationships within the construction community and learn how to best find employment after completion of the training.
Most of the participants landed work or other training opportunities. WIOA IB OSY participants Kara and Sergio received positive feedback from AGC instructors during their training and both went on to train at Taylor-Made Truck Driving School, obtaining their CDL-A license to stack with their construction certifications. Both have recently been offered jobs in the field and look forward to a prosperous future.

Island County Woman Makes Great Strides to Learn New Skills
Isamarie has had an extremely difficult time finding work. She moved to Washington in 2013 from Puerto Rico to receive medical care not available in Puerto Rico. While working hard to start her life in Washington, it has not been easy for Isamarie. That’s why she reached out to NWC at the WorkSource Island Center in Oak Harbor.

Her Workforce Coordinator co-enrolled her into the WIOA IB Adult program and Economic Security for All (EcSA) to help provide her with robust support while she works to find a quality job. She is receiving housing and food assistance, but Isamarie desires to become self-sufficient. While she desires a job, she has not worked consistently since 2013 and is long-term unemployed and has limited English proficiency. Working with her NWC Coordinator, she realized she needed work experience. to help her move forward, build her resume and get some references. She started a paid work experience with the City of Oak Harbor as an administrative intern, funded through the Community Reinvestment Funds program.
Isamarie has received very positive performance reviews showing she is exceeding quality standards. She has been able to build time management, computer and interpersonal skills along with increasing her English-speaking skills. The incentives she has been receiving have really helped Isamarie’s journey towards self-sufficiency by financially supporting her while she builds work readiness skills.
Great job, Isamarie!

Electrical Apprentice Overcomes Challenges to Join Competitive Union Electrician Apprenticeship
When Minerva saw a poster at Bellingham Technical College marketing a Pre-Apprenticeship through NWC and the Apprenticeship and Non-Traditional Employment for Women (ANEW) program, she knew instantly that this was the right pathway for her to achieve her goal of becoming an Electrician.

After attending an information session, she enrolled in the WIOA Adult program and joined the ANEW Construction Boot Camp Pre-Apprenticeship at the Northwest Washington Electrical Industry JATC, located in Mount Vernon, funded through NWC.

While attending ANEW’s bootcamp, Minerva was determined, earning high accolades and a strong recommendation. She exceeded expectations in nearly every category and was a standout student among all the participants attending the program.

Her NWC Coordinator advised her to become familiar with the JATC and to pursue coaching and advice on becoming an apprentice electrician. She did.

Working with NWC during the ANEW Pre-Apprenticeship, she learned she could pursue the WIOA grant for her electrician degree program.

NWC staff coached her on preparing a scholarship proposal to fund for an individual training account (ITA), emphasizing the value of having a portfolio that she could use in future interviews for the union. Minerva was awarded a WIOA scholarship which was a huge relief to her. During this time, she had been working full time to pay for her own tuition. The scholarship allowed her to focus on her classes with significantly less stress. Her parents are farm workers with limited resources and could not afford to help her financially.

Because Minerva was commuting over 80 miles a day, five days a week for classes, NWC provided support for ongoing mileage. This was a game changer for her. She graduated from Bellingham Technical College with her Electrician associate’s degree with a 3.7 GPA, which was a springboard for her to gain a coveted slot as an Electrician Apprentice. She recently was onboarded into the Inside Wireman program with the Cascade Chapter of the National Electrical Contractors.

Minerva hopes to serve as an inspiration to women who are interested in pursuing trades as a career, for she understands this can be a key to prosperity and self-sufficiency.

And, while she is a woman of few words, she unconditionally states, “Thank you so much for helping me. It has truly made a difference in my life.”

Who You Gonna Call…Ground Busters Northwest!
Ground Busters Northwest is a small business providing home remodeling, landscaping and lawn care services in Whatcom and Skagit counties. They were looking to expand their business and learned about Northwest Workforce Council’s (NWC) business solutions programs.

NWC’s On-The-Job Training (OJT) and Work Experience/Paid Internship (WEX) opportunities were very interesting to them as a small business looking to find good employees, with the added benefit of subsidizing some costs associated with bringing onboard new staff and providing good, quality jobs.
Recognizing the value of the program, Ground Busters put a plan into action. They hired Brianna, initially through NWC’s Work Experience (WEX) program as a landscaper. Brianna is a participant in the WIOA Adult program. She had struggled to find work in the recent past and was seeking experience that would potentially lead her into a supervisory role. Upon seeing her ability to lead teams within the initial three weeks of her WEX, Ground Busters promoted her to a full-time position as a Team Lead/Supervisor, overseeing work crews. Her wages were subsidized through NWC’s On-the-Job Training (OJT) program.

Inspired by this success, Ground Busters hired two more landscapers through the WEX program. One is Adam, a WIOA Out-of-School Youth participant. Prior to Ground Busters, Adam was unemployed and did not have any formal work experience. Working as a Landscaper, Adam is gaining valuable experience and the executive functioning skills that will allow him to improve his employability and make him an asset in the workplace.

Ground Busters’ Chief Operating Officer Gabby Veliz says, “Brianna is a hidden gem I am glad we discovered. She is amazing. And Adam is learning a lot for his first job. We hope to continue to help him cultivate new skills.”

“Our partnership with NWC has been truly enjoyable. This is great for our community. Sometimes it is difficult for people to know where to find jobs. This program not only assists individual job seekers, but also small businesses and we are thankful for the help.”

NWC looks forward to assisting Ground Busters as they continue to grow their team.

New Dental Assistant Sinks Her Teeth into a Quality Job with the Help of NWC, EcSA and Community Reinvestment Funds
Santos left El Salvador for the U.S. with two young children and one on the way in 2015. Once in Bellingham, Santos, a single parent, found work in a seafood processing plant and learned to speak English. She had bigger goals; she wanted to train for a quality job that paid an good wage so she could live self-sufficiently and have a great work-life balance and care for her children.

To reach that end goal Santos began dental assisting classes at Bellingham Technical College. As Santos neared the end of her training, she struggled to make ends meet and thought she may need to drop out of her program to get a second job.

After speaking with her advisor at Bellingham Technical College, Santos reached out to NWC for guidance. Santos met with a career coach and learned that the Economic Security for All (EcSA) program could help her with tuition, provide career and supportive services, and teach her financial skills. EcSA was able to help Santos with her licensing fees, assist her with some support when money got tight and an incentive through the Community Reinvestment Funds (CRF). This helped Santos to stay in the program and finish. Once Santos had her dental assisting license, NWC helped her with her resume, interviewing skills, and job search.

Santos was happy to learn about the Financial Literacy and Renters Education (FLARE) classes taught as part of EcSA through Opportunity Council. She wanted to learn how to manage money and to help her children to learn those skills along with her.

Santos’ hard work on her job search paid off with a position at Sunrise Dental where she is now making $24 per hour and has earned $1000 in incentives for completing three months on the job.

Santos started her FLARE classes in January and has been paired with a mentor. She meets with her mentor regularly and together they have developed four financial goals for her to reach for while she is starting her career. Santos will graduate from her financial literacy program in September and is on track to earn up to $2600 for achieving her financial literacy milestones.

Community Reinvestment Funds Help a Surveyor Get the Lay of the Land
Brian was looking for full time work in San Juan County that would utilize his background in engineering and landscaping. He was seeking a full-time quality job that would enable him to put down lasting roots in his island community and pay him an excellent wage. Brian researched careers and working in land surveying caught his eye.

Brian reached out to Andy Holman, owner of Holman Surveying, in the hopes of finding a position. Andy and Brian connected with the NWC coordinator in San Juan County to discuss On-The-Job training opportunities funded through the Council.

As Brian is a member of the targeted population for the Community Reinvestment Fund, his OJT is being subsidized through this grant.

Brian’s OJT is seeing him train in a variety of skills related to a career in surveying, which serves an important role in the development of construction projects in the county.

In Brian’s own words: “the OJT has been helpful in conceptualizing a future for myself in surveying and is a good fit with my preexisting skill set… there is a lot of potential for growth in this career. I am so happy for this opportunity.”

NWC Coordinator Brings Positivity and Experience to Role Helping Latinx Community
When Vianey emigrated to the U.S. from Mexico, eight years ago, she had a goal of finishing her Master’s Degree in social work. Her work experience in Mexico was working with low income, unhoused families and she really wanted to do similar work in her new country as she has a real passion for helping others. Her first goal, however, was to continue her studies by learning English.

Vianey attended classes at the public library and through Goodwill. But even as her English language skills progressed, she still had trouble finding work that was in her heart: in social work helping others.

Learning about NWC’s programs through her husband, who was training in commercial truck driving, Vianey decided to see if NWC could help her with training for a career and reached out to learn more.

After talking with a coordinator at NWC, Vianey was encouraged to apply for a Workforce Coordinator position at the Council. Not only did she get called for an interview, but she was hired for the position!

Currently, Vianey is primarily working with NWC participants who are Spanish speaking or bilingual like her, who are in need of program services. In Skagit County she is the primary contact for participants interested in joining NWC’s entrepreneur training program for young adults interested in starting their own business. Funded through Community Reinvestment Funds (CRF), this program through the Mount Vernon Chamber of Commerce seeks to connect eligible Latinx youth with Latinx business owners. The young adults are matched with a business for paid internships and are given entrepreneurial training so they can learn the basics of starting their own business.

Vianey also works as a coordinator for participants in the Economic Security for All (EcSA) program. This program provides a variety of services to low-income individuals throughout the Workforce Development Area. She coordinates translation services for the agency and is fully engaged in helping high need participants, especially those who only speak Spanish.

“To be honest, I was skeptical that I would be hired for any professional jobs that were similar to what I did in Mexico,” Vianey said, “but, I got the position, and I am loving it. My background in social work has helped be a great deal in this position and I learned that being bilingual is an asset. While it is a challenge and a learning process, I am enjoying it so much and I am so happy going home at night knowing I am making a difference.”

Keep up the great work, Vianey!

On the Road to a Quality Job for Ukrainian Refugee
Volodymyr is a Ukrainian refugee who came to the United States in February 2023 with his wife and two children. While he worked in trucking in Ukraine, Volodymyr needed credentials here in the U.S. in order to help him find employment.

While he is quite familiar with a truck, his credentials in Ukraine did not translate into a job in the U.S. He was very eager to get back to work, was persistent to complete the requirements to drive big rigs and attentive to his next steps. It is foremost in his mind to be able to support his growing family.

Volodymyr heard about NWC and the Economic Security for All (EcSA) program, with the goal of getting much needed assistance to help him reach his goal of a quality job in trucking, which will lead him to self-sufficiency.

After connecting with a driving school that works primarily with Ukrainian refugees, Volodymyr is happy to report he recently obtained his CDL-A license and has had job interviews to land his first job in the United States!

Dislocated Vet Lands a New Career in Cybersecurity
William, a Navy Veteran, was surprised to be laid off from his job where he worked as a Vendor Manager in Skagit County. Over the past 30 years, William experienced various layoffs but had always been able to obtain employment quickly.

By the time he approached NWC, he had been out of work for four months and despite a robust job search he was very concerned with not finding a good quality replacement job.

Upon arriving at NWC, William was able to explain this history and really share the impact of his current unemployment status on his life. He demonstrated his eagerness to branch out, away from his previous occupation and into a degree in technology systems.

Driven by his desire to obtain a quality job that would pay a good wage and offer growth potential, William researched a program to obtain a certificate in Cybersecurity. He was able to obtain funding though the WIOA Dislocated Worker program for his 18-credit certificate course that could be accomplished in 16 weeks. During this time, he continued to receive guidance and support from NWC to ensure any difficulties that arose could be navigated with minimal effort.

William was able to complete his Cybersecurity Certificate which led to his current employment. He is currently employed full time in his new occupation, and he expressed his deep satisfaction with his current place of employment.

NWC and QUEST Helps Drive 20 Participants get their CDL-A Licenses
Commercial Truck Driving can lead to a life of steady, good paying work. A quality job in this occupation can lead to a livable wage and a great work-life balance. This credential can be a game changer for someone who has struggled to find regular work in the past or was laid off.

NWC connected with Taylor-Made Truck Driving School to host a cohort of 20 QUEST participants in June so that they could gain prosperity and a job in trucking. QUEST funds were used to provide Increased Capacity Training, as NWC determined that there is a significant need in the region for individuals with CDL-A licenses.

Many businesses in the area hire commercial truck drivers: construction firms, manufacturing plants, agricultural enterprises as well as government entities, among other sectors. Commercial truck drivers quite literally ‘drive’ the economy of Whatcom, Skagit, Island and San Juan counties.

Upon completion of their training at Taylor-Made, newly minted truck drivers were able to find jobs throughout the region. NWC coordinators worked one-on-one with these participants to create their resumes and assist them in finding jobs that would be a good fit for them.

“My message to other job seekers looking for a new career, is just to go for it and be fully committed and you will achieve your goals. One of the best parts about the program is the people you get to meet along the way trying to better their situation. It’s a common bond, so it makes it easier to get along and learn from each other.

The program helped me tremendously because I was able to achieve my short-term goal by getting my CDL and my long-term goal of gainful employment. It’s a great program that will help you and your family have a better future.”

Annual Report

Success Stories

– Teon, CDL Program

Whatcom County

Island County

San Juan County

Skagit County

More